Computer Repairs in Newcastle — At Your Place

If your computer is slow, misbehaving, or refusing to do what it did perfectly well last week, I come to your home anywhere in Newcastle and sort it out at your dining table — no unplugging everything and carting it into a shop.

And I don't just fix it and disappear. I show you what went wrong in plain English, so you're not left wondering if it'll happen again tomorrow.

Call 0494 633 933

What I Can Fix

Slow computers

Machines that take forever to start, freeze mid-task, or have slowed to a crawl. Usually fixable in one visit.

Wi-Fi and internet problems

Dropouts, dead spots, 'no internet' messages, new modem setup — I'll get you back online and make it stay that way.

Printer problems

Won't print, won't connect, paper jams, mystery ink errors — sorted at your place, with what went wrong explained.

Viruses, pop-ups and scam cleanup

Alarming pop-ups, suspicious programs, machines acting strangely after a dodgy click. I'll clean it up and lock it down.

Email trouble

Can't send, can't receive, locked out of your account, inbox full of spam — sorted, and explained.

Photos, storage and backups

Photos stuck on an old computer, phone or drive, 'disk full' warnings, and a proper backup so nothing precious is lost. A dead drive is specialist work — I'll say so.

New computer setup

Moving everything across from the old machine — photos, documents, emails, passwords — so the new one feels like home.

“Something's just not right”

Can't put your finger on it? That's fine. Describe it in your own words and I'll track it down.

What I don't do (and I'll tell you straight)

Cracked screens, dead motherboards, and soldering are bench-shop work — I don't do hardware surgery. If that's what your machine needs, I'll tell you on the free intro call and point you to a good local bench shop instead, so you don't pay me to find out.

“I needed help. Chris was professional with a GSOH, made an appointment swiftly and fixed my issues within the hour. Great service — well done Chris.”

John S.

Google review

Common Questions

Do you do house calls?
Yes — house calls are the whole point. I come to you, anywhere in Newcastle within about 20km of the CBD, and fix things on your own machine at your own desk or dining table. For simpler problems, phone and remote help is also an option.
What does a repair visit cost?
The first 15-minute phone call is free — you describe the problem, I tell you honestly whether I can fix it. In-home visits are $80 per hour, or $60 per hour for pensioners and concession card holders. Most common problems are sorted within the first hour.
What kinds of computers do you repair?
Windows laptops and desktops, Apple Macs, plus the things attached to them — printers, Wi-Fi, email, phones and tablets. If you're not sure whether your problem counts, just call and describe it.
What if it can't be fixed?
I'll tell you straight, and I won't charge you to hear it. If your machine needs bench-shop hardware work or is genuinely at the end of its life, I'll say so on the free intro call and help you work out the next step — including moving everything safely to a new machine if it comes to that.
Why is my computer so slow all of a sudden?
Often it's an update gone wrong, a hard drive that's nearly full, or a program hogging things in the background — not a computer at the end of its life. Most slow computers are back to their old selves within a single visit, so don't buy a new one before I've had a look.
My printer won't print. Can you actually fix it?
Printers are maddening — out of paper when they aren't, out of ink when they aren't, connected to everything except your computer. Often it's a settings or connection problem rather than a broken printer, and that can be fixed at your place. If it does turn out to be the printer itself, I'll tell you straight.
Do I need all these antivirus programs?
Usually not, and more than one can make things worse. Two antivirus programs running at once can slow a computer down and get in each other's way. On a Windows computer, the free Microsoft Defender that comes built in is all many people at home need. I'll look at what you've got, remove what you don't need, and leave you with one that's set up properly.
I think I've been scammed — what should I do?
First, don't panic, and don't pay anyone anything more. If money's involved, ring your bank straight away. Then ring me: I'll check the computer in front of you, remove anything that shouldn't be there, help change the important passwords, and — just as importantly — tell you honestly whether anything actually got in.

Simple, Honest Pricing

The first 15-minute phone call is free, with no obligation. In-home help is $80 an hour — $60 for pensioners and concession card holders. I'll always give you a clear idea of what's involved before any work begins. No hidden fees, no surprises.

I visit homes right across Newcastle, within about 20km of the CBD — including Newcastle, Newcastle East, Newcastle West, The Hill, Cooks Hill, Hamilton, New Lambton, Charlestown, Kotara, Adamstown, Merewether, Bar Beach, Mayfield, Waratah, Wallsend, Jesmond, Lambton, Broadmeadow, Islington, Tighes Hill, and the streets in between.

Call 0494 633 933

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