Everything from fixing slow computers and printer problems to helping you organise your photos, cancel unwanted subscriptions, spot scam calls, set up email, back up your data, and feel more confident with everyday tech. I'm not just about repairs — I teach you how to use your devices with confidence. If you're not sure whether I can help, just give me a call.

Use the booking button on the website to schedule a 15-minute phone call at a time that suits you. I'll ring you, listen to what's going on, and let you know how I can help. There's no cost and no obligation for the initial call.

Not at all. Just describe what's happening in your own words — 'the thing won't turn on' or 'I can't find my photos' is a perfectly fine starting point. I'll ask the right questions and we'll figure it out together.

The initial 15-minute phone call is completely free — no obligation. If you need hands-on support, it's $80 per hour, with a $60 per hour rate for pensioners and concession card holders. I'll always give you a clear idea of what's involved before any work begins. No hidden fees, no surprises.

I prefer to come to you — most things are best sorted in person, at your place, on your own devices. That said, a quick video call over WhatsApp or FaceTime is always an option to discuss the issue and take a look before I visit. Phone and remote support is also available for simpler problems.

I'm based in Newcastle and offer in-home visits within about 20km of the CBD — including Charlestown, Lake Macquarie, Maitland, and surrounding suburbs. Phone and remote support is available Australia-wide.